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Frequently Asked Questions (F.A.Q's)
Am I registering my child in a child care centre on this site?
No, on this site you can complete and submit an application for child care that will be automatically sent to the child care centre(s) of your choice. Once a space becomes available, you will be contacted by the child care centre for registration.
Can I apply to more than one childcare centre?
Yes, you may apply to as many centres as you wish. Your choices will be determined by the information you submit on your application. You will be contacted by the child care centre where a space first becomes available. If you accept this space, you still have the option of remaining on one or more other waitlists.
How long will I have to wait for a space?
If no space is immediately available to you, the amount of time you will wait is determined by many factors. You may contact any child care centre to find out where you are on their wait list.
How do I apply for assistance with child care fees or subsidy?
You can apply online for assistance by visiting www.hnss.org or by calling 519-426-6170.
Who qualifies for subsidy?
Applicants must be working, attending school or have medical or social need for child care in order to be eligible to subsidy. Applicants with household incomes less than $20,000 qualify for full subsidy. Applicants in receipt of Ontario Works assistance or the Ontario Disability Support Program also qualify for full subsidy. Those with incomes over $20,000 will be assessed to determine how much subsidy is available to them. Use the subsidy calculator on this site to help determine whether you are eligible.
You, as a parent, agree that the information you provide during this process of applying for childcare may be shared among childcare operators and the Haldimand & Norfolk Social Services (HNSS) Children's Services for the purposes of planning or delivering childcare, including financial information related to overdue fees.
RBB Innovations/OneHSN Disclaimer
RBB Innovations Ltd. (“RBB”), operating as One Human Service Network (“OneHSN”), has no role in authorizing, selecting or screening the information that appears on this website, including the childcare providers or any related employees of childcare providers that are entered into the OneHSN Childcare Connect Application & Waitlist and, accordingly, assumes no responsibility for such information contained on this website. RBB disclaims all civil (including breach of contract or negligence) or criminal liability in respect of the manner in which an end user uses or relies on information obtained from this Website.