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City of Ottawa Child Care Registry and Waitlist
One list - One Application - Online



Contact Us

Subsidy Inquiries:

For questions related to your subsidy application or status, please contact 3-1-1, select your preferred language and choose option 4 for ‘daycare’. 

Online Technical Support

For technical assistance with the site, please contact the OneHSN Support team:

Support By Phone: (888) 722-1540

Online Support: e-mail us at:

We offer support in English and French.